England by Rail - Escorted Holidays

“This trip is excellent as it combines regional and cultural experiences with trips on both preserved and main line rail travel with the latter used several times which does not seem to occur on other holidays. It also is based out of a hotel right next to Carlisle main line station which is excellent for railway enthusiasts and is also in the city of Carlisle itself which is also a bonus! An altogether good experience and I must mention the hotel staff. Their attention to us was exceptional, the meals excellent and after such a difficult time for the their trade and for their personal lives thanks to the scourge of covid, their upbeat enthusiasm had to be seen to believed. I do hope even more of these holidays are based at the same hotel to help recognise the determination and commitment of the staff. Thank you all. A final thanks to Tom the group leader. His quiet approach but very high level of availability at the key moments during the trip was very encouraging and reassuring. Thanks Tom. A good experience and well recommended. Regards to all, Alan Radford

“Confortable, freindly, relaxed. we felt pampered

“Holiday was absolutely great, but the admin lead up to it was far from good - very disappointing. We only knew we were flying back a short time before departure which incurred us in hotel costs which we had not expected. Also telephone calls were not returned to my friend, Mrs Anne Hutchings, by Gary Compton, despite promises via our Tour Manager, Kevin. The four of us who went together are now reluctant to holiday with your company again if this is the way you treat customers. It seems once you have our money there is no further commitment from Human Resources!! However, we are all agreed that Kevin was extremely "on the ball". I would very much appreciate a response from you to this review which I write on behalf of Mrs Watson, Mrs Osborne, Mrs Hutchings and myself, Mrs Bailey-Hague.

“Had a great four days away ,lovely Hotel staff did there best to please, Highly recommend, Also enjoy the steam trains and coach trips

“The trip was well organised. Despite the Covid restrictions we enjoyed the break. It lived up to expectations with interesting rail journeys.

“It was great to be able to tour the Isle of Wight during a pandemic. Lots of precautions were taken (sanitisers, face masks, etc.). We did manage to visit all places in the schedule come rain or shine; and credit to our tour manager Ivan for seeing all went to plan.

“Good supervision and organisation

“The hotel was very good and the food good. The staff were very helpful particularly helping me with my electric scooter. Rosie Sharp, our guide, was excellent in arranging things for us going beyond the call of duty. The coach driver, Dave Harvey, was very helpful and we enjoyed the company of our fellow travellers. Even the station workers were exceptionally helpful to me, a disabled man.

“It was enjoyable. Activity, visits, accommodation, food very good. Free time was important and timetabled in for us.