b'contract will take place as these services are not under our control. If you feelWe cannot make specific requests for smoking seats. Prices quoted in this that any of the activities or excursions mentioned in our brochure or on ourbrochure and on our website are based on special fares negotiated with our rail website which are not part of our contract are vital to the enjoyment of yourpartners for group travel. Should you wish to travel on any Eurostar or other holiday, write to us immediately and we will tell you the latest known situation. rail service, other than those included as part of your holiday, a rail variation charge of 25 per person per service plus any additional cost will apply. Any If we become aware of any material alterations to destination/area informationchange involving sleeper services will be quoted on an individual basis.and/or such outside activities or excursions which can be reasonably expected to affect your decision to book a holiday with us, we will pass on thisTickets for Eurostar train services are issued subject to the conditions set out information at the time of booking. in Eurostar International Limiteds conditions of carriage and/or the conditions of carriage of the carrier in question, copies of which are available from travel 20. Flights agents appointed by Eurostar International Limited or supplied on request.Please note the existence of a UK Air Safety List (available for inspection at https://www.caa.co.uk/Commercial-industry/Airlines/Licensing/Requirements- 23. Your Financial Protectionand-guidance/Third-Country-Operator-Certificates/) detailing air carriers thatThe Package Travel and Linked Travel Arrangements Regulations 2018 (as are subject to an operating ban within the UK.amended) require us to provide security for the monies that you pay for the We will advise you of the carrier(s) or, if the carrier(s) is not known, the likelypackage holidays booked from this brochure or our website and for your carrier(s) that will operate your flight(s) at the time of booking. Where we arerepatriation in the event of our insolvency. We provide this security by way of only able to inform you of the likely carrier(s) at the time of booking, we willan ATOL (ATOL number 3278) administered by the Civil Aviation Authority of inform you of the identity of the actual carrier(s) as soon as we become awareCAA House, 45-59 Kingsway, London WC2B 6TE for packages which include of this. Any change to the operating carrier(s) and/or flight routings (includinga flight and a bond held by ABTOT (ABTOT number 5386) for packages that indirect routings) after your booking has been confirmed will be notified todo not include a flight. You can contact ABTOT at www.abtot.com or ABTOT you as soon as possible. We are not always in a position at the time of bookingLimited, 117 Houndsditch, London EC3A 7BT.to confirm flight routings and/or flight timings. Where flight routings and/or flight timings are given at the time of booking or detailed on your confirmationWhen you buy an ATOL protected flight or flight inclusive holiday from us, letter/invoice these are for guidance only and are subject to alteration andyou will receive an ATOL Certificate*. This lists what is financially protected, confirmation. The latest timings will be shown on your itinerary which willwhere you can get information on what this means for you and who to contact be dispatched to you approximately 10 days prior to departure. You mustif things go wrong. We, or the suppliers identified on your ATOL Certificate, accordingly check your tickets very carefully immediately on receipt to ensurewill provide you with the services listed on the ATOL Certificate (or a suitable you have the correct flight times. It is possible that flight times may be changedalternative). In some cases, where neither we nor the supplier are able to do even after tickets have been dispatched. so for reasons of insolvency, an alternative ATOL holder may provide you with We will contact you as soon as possible if this occurs. Any change in the identitythe services you have bought or a suitable alternative (at no extra cost to you). of the carrier(s), flight timings, routings (including a change from direct toYou agree to accept that in those circumstances the alternative ATOL holder will indirect routings) and/or aircraft type (if given) will not entitle you to cancelperform those obligations and you agree to pay any money outstanding to be or change to other arrangements without paying our normal charges exceptpaid by you under your contract to that alternative ATOL holder. However, you where specified in these conditions. Regardless of any information given inalso agree that in some cases it will not be possible to appoint an alternative good faith, operational changes may be made by an airline at any point andATOL holder, in which case you will be entitled to make a claim under the ATOL we cannot be responsible for these. If the carrier(s) with whom you have ascheme (or your credit card issuer where applicable). If we, or the suppliers confirmed reservation becomes subject to an operating ban as above as aidentified on your ATOL certificate, are unable to provide the services listed result of which we/the carrier(s) are unable to offer you a suitable alternative(or a suitable alternative, through an alternative ATOL holder or otherwise) for the provisions of clause 9 (Changes and Cancellations by Us) will apply. Pricesreasons of insolvency, the Trustees of the Air Travel Trust may make a payment quoted in this brochure and/or on our website are based on special airfaresto (or confer a benefit on) you under the ATOL scheme. You agree that in offered to us by the airlines for group travel. These represent a reduction onreturn for such a payment or benefit, you assign absolutely to those Trustees the normal IATA fares which entitle passengers to privileges and flexibility thatany claims which you have or may have arising out of or relating to the non-our clients do not normally require as part of the holiday. Should you wish toprovision of the services, including any claim against us, the travel agent or your book your holiday using a flight other than that shown in the brochure/on ourcredit card issuer where applicable. You also agree that any such claims may be website, a flight variation charge from 50 per person will apply in addition tore-assigned to another body, if that other body has paid sums you have claimed the difference in cost between our special fare and the normal IATA fare forunder the ATOL scheme. *The flights and flight inclusive holidays we arrange the flight(s) required. Tickets at our special fare are valid only on the airline andare ATOL protected providing they are made available in the UK. For further dates shown and do not automatically entitle passengers to switch to anotherinformation visit the ATOL website at www.atol.org.uk.carrier in case of a flight cancellation, delay or technical problems with the aircraft or the reservation. Please note that most airlines now operate 100%If your holiday does not include flights, ABTOT will financially protect your non- smoking services. holiday by ensuring you receive a refund or, if your arrangements include return travel to the UK (other than flights), you are returned to the UK in the 21. Denied Boarding Regulations event that your holiday cannot be provided as a result of our insolvency. If you or any member of your party misses your flight or other transportPlease go to our website www.greatrail.com for further information relating to arrangement, it is cancelled or you are subject to a delay of over 3 hours forABTOTs scheme of financial protection.any reason, you must contact us and the airline or other transport supplier concerned immediately. If your flight is cancelled or delayed, your flightIf you book arrangements other than an ATOL protected flight or package ticket is downgraded or boarding is denied by your airline, depending onholiday from us, your monies will not be financially protected. Please ask us for the circumstances, the airline may be required to pay you compensation,further details.refund the cost of your flight and/or provide you with accommodation and/ or refreshments under the Denied Boarding Regulations 2004. Where applicable,24. Prompt Assistanceyou must pursue the airline for the compensation or other payment due toIf, whilst you are on holiday, you find yourself in difficulty for any reason, we you. All sums you receive or are entitled to receive from the airline concernedwill offer you such prompt assistance as is appropriate in the circumstances. by virtue of these Regulations represent the full amount of your entitlementIn particular we will provide you with appropriate information on health to compensation or any other payment arising from such cancellation, delay,services, local authorities and consular assistance, and assistance with long downgrading or denied boarding. This includes any disappointment, distress,distance communications and finding alternative travel or accommodation inconvenience or effect on any other arrangements. The fact a delay may entitlearrangements. Where you require assistance which is not owing to any failure you to cancel your flight does not automatically entitle you to cancel any otherby us, our employees or sub-contractors, we will not be liable for the costs arrangements even where those arrangements have been made in conjunctionof any alternative travel or accommodation arrangements or other such with your flight. We have no liability to make any payment to you in relation toassistance you require. Any supplier, airline or other transport supplier may the Denied Boarding Regulations as your entitlement to any compensation orhowever pay for or provide refreshments and/or appropriate accommodation other payment (as dealt with above) is covered by the airlines obligations underand you should make a claim directly to them. Subject to the other terms the Denied Boarding Regulations. If, for any reason, we make any paymentof these Booking Conditions, we will not be liable for any costs, fees or to you or a third party which the airline is responsible for in accordance withcharges you incur in the above circumstances, if you fail to obtain our prior the Denied Boarding Regulations, you must, when requested, assign to usauthorisation before making your own travel arrangements. Furthermore, we the rights you have or had to claim the payment in question from the airline.reserve the right to charge you a fee for our assistance in the event that the If the airline does not comply with these rules you should complain to thedifficulty is caused intentionally by you or a member of your party, or otherwise Civil Aviation Authority at www.caa.co.uk/passengers. Please note, your rightsthrough your or your partys negligence.under clause 9 (Changes and Cancellations by Us) and clause 12 (Our Liability to You) of these booking conditions are not affected by the above Denied25. Data ProtectionBoarding Regulations except that we are entitled to argue that the amountGreat Rail Journeys Limited is a data controller for the purposes of the Data you receive or are entitled to receive from the airline is sufficient to meet anyProtection Act 2018 and the UK General Data Protection Regulation. Please be compensation obligation we may have to you as your tour operator as a resultassured that we have measures in place to protect the personal information of any such cancellation, delay, downgrading or denied boarding. you give us. This information will be passed on to the relevant suppliers of your travel arrangements. It may also be provided, either by us or by the suppliers of 22. Rail Journeys and Reservations your travel arrangements, to third parties and public authorities such as banks We request rail reservations many months in advance but occasionally thereand credit card companies, customs or immigration if required by them, or as are insufficient First Class seats available. In these situations we will bookrequired by law. Certain information may also be passed on to security or credit Standard Class seats and refund the difference to you. Although we do our bestchecking companies or insurance providers. The above applies to any sensitive to follow the routes noted on the itinerary there might be occasions when information that you give to us such as details of any disabilities, medical a different routing and/or departure time is necessary due to timetableconditions, or dietary/religious requirements but we will obviously only pass variations or seat availability. these on where you provide your explicit consent for us to do so.If we cannot pass on this information as set out above, we may be unable to provide your Regardless of any information given by us in good faith, operational changesbooking or other services you have requested (for example, travel insurance). may be made by a rail supplier/operator at any point and without notice, andIn making your booking, you consent to this information being passed on to we cannot be responsible for these. Increasingly, trains are 100% non-smoking,the relevant persons who may be outside the UK. If you travel outside the UK, and reservations are requested in non-smoking accommodation, although atcontrols on data protection may not be as strong as the legal requirements in busy times we may be allocated some smoking seats. the UK.76 CALL US ON 01904 734936 OR VISIT RAILDISCOVERIES.COM FOR MORE DETAILS'