ABTAATOLTravel Awards 2015

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Association of British Travel Agents (ABTA)

Rail Discoveries, as a member of the Great Rail Journeys Group of Companies, is a tour operator member of ABTA, the Association of British Travel Agents, and our ABTA number is V2170. ABTA's main aims are to maintain high standards of trading practice for the benefit of its members, the travel industry at large and the consumers they serve. Both ABTA and its members help holidaymakers to get the most from their travel and assist them when things do not go according to plan.

As an ABTA member, we are obliged to follow the organisation's Code of Conduct. This ensures that our customers receive a high standard of service, fair terms of trading, and clear and accurate information on issues such as passports and visas, health requirements, and details of any alterations to your holiday. In the event of things going wrong, the Code of Conduct ensures that we respond to any complaint within strict time limits.

For further information about ABTA, the Code of Conduct and also the independent arbitration scheme available to customers if you have a complaint visit http://abta.com/ or call 020 3117 0500. Alternatively, ABTA may be contacted at the following address:

30 Park Street

Tel: 020 3117 0500
Fax: 020 3117 0581
Email: abta@abta.co.uk
Website: http://abta.com/




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Rail Discoveries has more than three decades' experience providing outstanding rail holidays.

Our escorted tours benefit from the presence of a professional Tour Manager, who will ensure that your holiday runs smoothly.


Allow Rail Discoveries to take the stress out of organising a holiday; our tours include rail travel, a range of superb accommodation, and a number of meals.

Embark on a wealth of included excursions or enjoy the complete dining experience on one of our all-inclusive tours.


Call us on the dedicated phone number above or speak to one of our award-winning Tour Advisors in person at our offices in York.

We can arrange connecting UK rail from your local station, porterage services or extra nights in a favourite city.

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Payments are covered by Verified by Visa, MasterCard SecureCode or American Express SafeKey℠, and protected by Thawte technology.

We are members of ABTA and AITO. All our tours are ATOL-protected and backed by the Rail Discoveries Price Promise.

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