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Travel Update

Updated October 6th, 2021

We're available to help you with any bookings or enquiries by telephone (see opening hours at the top of this page), or by emailing us at info@raildiscoveries.com. We're sorry, but we're currently unable to welcome customers into our York office.

Here's our latest updates and frequently asked questions:

UK escorted tour holiday update

All our UK tours are running as planned.

If we do have to cancel your holiday for any reason, you will have the flexibility to transfer your holiday to another date in 2021 or 2022 free of charge. We'll ask you to pay any price difference if your new departure date is more expensive. Alternatively, we'll offer you a cash refund.

If a tour is able to go ahead, but a customer chooses not to travel, standard cancellation terms will apply.

European escorted tour holiday update

We are now running many of our European tours, where we're able to travel without quarantine and the countries we are visiting are not on the UK's Red list.

If we have to cancel your holiday, you will have the flexibility to transfer to another date in 2021 or 2022 free of charge. We may require you to pay any difference in your holiday price, dependent on the date you wish to move to. Alternatively, we'll offer you a cash refund.

We continue to monitor and adhere to all government restrictions and will update customers once we know a tour can operate, or where we have to cancel. We will make the decision on whether a tour can operate no later than 14 days before departure date.

If a tour is able to go ahead, but a customer chooses not to travel, standard cancellation terms will apply.

Long-haul escorted tour holiday update

Given current travel restrictions and a review of the destinations we visit, we have cancelled all long-haul tours up until the 30th November. The recommencement of our long-haul holidays will be dependent on any travel restrictions in place and subject to quarantine restrictions both here in the UK and for the countries we are visiting.

If your holiday is cancelled, we'll be in touch to discuss your options and, you'll have the flexibility to transfer to another date in 2022 free of charge. We may require you to pay any difference in your holiday price, dependent on the date you wish to move to. Alternatively, we'll offer you a cash refund.

We continue to monitor and adhere to all government restrictions and will update customers once we know a tour can operate, or where we have to cancel. We will make the decision on whether a tour can operate no later than 14 days before departure date.

If a tour is able to go ahead, but a customer chooses not to travel, standard cancellation terms will apply.

River cruise holiday update

We are now running a number of our river cruise and French barge holidays where we're able to travel without quarantine and the countries we visit are not on the UK's Red list.

If we have to cancel your holiday, we'll be in touch to discuss your options, and you'll have the flexibility to transfer to another date in 2021 or 2022 free of charge. We may require you to pay any difference in your holiday price, dependent on which cruise and date you wish to move to. Alternatively, we'll offer you a cash refund.

We continue to monitor and adhere to all government restrictions and will update customers once we know a cruise can operate, or where we have to cancel. We will make the decision on whether a cruise can operate no later than 14 days before departure date.

If a cruise is able to go ahead, but a customer chooses not to travel, standard cancellation terms will apply.

How will any Coronavirus restrictions impact my holiday if it does go ahead?

Will I need to take a Covid test to travel?

You may need to take a pre-holiday test before you leave the UK. The test required varies by destination country and is also subject to your vaccination status. Check the current requirements for your holiday destination via the foreign travel advice section of the UK Government website https://www.gov.uk/foreign-travel-advice. This will also advise you on the type of test you may need to take.

When you return from your holiday, you currently need to take a day 2 PCR test (on or up to 2 days after arrival in the UK). There are multiple COVID testing providers available, we've identified three providers below based on their current Trustpilot ratings and the range of test types they offer. A full list is also available on the UK Government website

Company Trustpilot rating (as at 06/10/2021) Discount Code  Contact Details
C19 testing      Fleewinter10   C19 testing
Breathe Assured    n/a  Breathe Assured
Living Care  n/a  Living Care

When will you decide if my holiday is going to be cancelled?

With restrictions and travel advice frequently changing, both here in the UK and in countries around the world, it is incredibly difficult for us to know whether we are going to be able to operate a tour or not. We will always contact impacted customers as soon as we make the decision and aim to do this no later than 14 days before your departure date.

If my holiday is cancelled will I get a refund?

We are a member of ABTA and ATOL, offering you full financial protection for your holiday. If your holiday is cancelled you can transfer straight-away to an alternative date in 2021 or 2022, or we will give you a cash refund.

How do I use my Refund Credit Note to book a holiday?

You can use your Refund Credit Note to book any of our escorted tour holidays. Once you know the holiday and date you want to book, get in touch with us either by emailing us at info@raildiscoveries.com, using the chat service on our website, or calling us. Unfortunately, we can't process your Refund Credit Note to book online.