Glacier Express All Inclusive at New Year11/Jan
K Brown
“.It was a wonderful tour, scenery was stunning, my 5 th tour overall with the Glacier
Express, says it all, the Hotel at Tiefencastel was up to its highest Standard,
our Tour Mgr was excellent, produced a lovely booklet which covered the whole
tour in extroadinary detail which was brilliant. Overall I give this tour 5+.
I am a gold Customer and will travel again in the near future.
Collected by Trustpilot
Glacier Express All Inclusive at Christmas12/Jan
Mike Batson
“This would have been 5 stars but for the following.
1.Disappointment being changed from Strasbourg to Mulhouse. Mulhouse was attractive and the hotel very good but the journey was too long,we arrived too late to see anything and had to leave next morning just as the market was opening.
2. The group was 34 in number(much too big),our guide was very good but many struggled to keep up.
3. Tiefencastel, The hotel was clean,very warm and comfortable,but a bit stingy on the bathroom products(one small sachet of body wash each) and packed lunches (considering one day was Christmas Day).And all inclusive is perhaps a description that stretches a point! It”s only at tiefencastel and that is limited to while you are eating.
4. Communication is sometimes muddled by receiving some messages from Great Rail, a sister company
5,We paid for our luggage to be transported to Tiefencastel,but a week before departure were notified that the company (Sherpr) knew nothing about it .RD has reimbursed our money.Luggage on trains can be problematic.
6.Otherwise,brilliant holiday. Christmas day,snow,good company,treasured memories……..
Collected by Trustpilot
(368 reviews)
